Regular Full Fact readers will know that on 23 January this year Full Fact factchecked the Daily Express' front-page claims on the FTSE 100.

The Express is not currently part of the Press Complaints Commission (PCC), so we were forced to ask for a correction directly from the newspaper itself. We contacted the Express to find out why their figures appeared to contradict the facts.

A week later; no response. So we contacted them again.

A week later; no response. So we contacted them again.

A week later; no response. So we contacted them again.

It has now been three weeks since our intial enquiry was sent but we have still failed to receive any response from the newspaper either clarifying what the figures mean or offering a correction.

Full Fact made clear in its evidence to the Leveson Inquiry that any regulatory system that succeeds the current framework must ensure that the highest standards of accuracy and the best available versions of the truth are effectively promoted. This includes, where corrections are necessary, ensuring the quickest response possible to minimise the potential harm caused.

This is by no means the most significant or serious example of apparent inaccuracy that Full Fact has encountered. It nevertheless serves to demonstrate the inadequacy of the current means by which the public can have their concerns heard. First, in that the Express seems to have no system for for dealing with corrections. Second, in that the Express is not covered by the PCC so nothing can be done about their inaction.

With Lord Justice Leveson's eyes on newspaper behaviour at the moment, we will keep waiting and contacting the Express until we hear back.

The waiting time is currently 21 days and counting.

Our letter to the Express is below: