Misinformation and disinformation cause real harm to people’s lives, health, finances and to democracy. We work with policy makers to look at the ways they can ensure good information is available, easy to find, and understood; and what can be done to tackle misinformation and disinformation without harming free speech.
Framework for Information Incidents consultation
Events such as elections, public health emergencies and natural disasters can affect the information environment in ways that make it harder for those tackling misinformation to do so effectively.
The responses from internet companies, governments, media, fact checkers, academics and civil society to Covid-19 misinformation and other events in 2020 show that those tackling misinformation can adapt and innovate fast. But it is also clear that there is a need for greater discussion of principles, proportionality, and the use of evidence in responses to misinformation.
Since 2020, Full Fact has been working with internet companies, fact checkers and governments to create a new shared model to fight online misinformation: the Framework for Information Incidents. From March to June 2021 Full Fact ran a consultation seeking feedback on the draft Framework. In particular, the consultation looked at the utility and clarity of the Framework’s five level severity scheme and whether the categories of information incident are complete and distinct. The consultation also asked for feedback on the set of common challenges, and corresponding aims and responses, and whether the response methodology is logical and realistic. This page summarises the responses from the consultation as well as feedback we received via convenings during the consultation period. We are still open to further feedback.
Providing good information during the coronavirus outbreak
During the Covid-19 pandemic, Full Fact is providing MPs with regular briefings on our work tackling misinformation, on social media and beyond.
- 16 July 2020: Looking in detail at important issues such as Covid-19 inequality, debunking coronavirus cures and tracking online misinformation across five countries
- 3 June 2020: Looking at what research can tell us about trust in health information, how we seek corrections and some of the latest claims we've checked
- 1 May 2020: Covering claims about a government-run network of fake NHS Twitter accounts, vaccine trials and seasonal workers' jobs
- 17 April 2020: Discussing claims linking 5G and coronavirus, help for victims of domestic violence and what questions the public are asking about Covid-19
- 30 March 2020: An overview of viral posts on social media, misleading information in the press and outlining our efforts to stop bad information online
In January 2021, Full Fact published its second annual report, Full Fact Report 2021: Fighting a pandemic needs good information.
In April 2020, Full Fact published its first annual report, Full Fact Report 2020: Fighting the causes and consequences of bad information.
In 2018, we published a major policy report on misinformation and disinformation, Tackling Misinformation in an Open Society: what to do when the cure might be worse than the disease.
Letters and submissions
- February 2021: Full Fact submitted evidence to the Home Affairs Committee on online harms and the government’s response to the Covid-19 pandemic
- January 2021: Full Fact submitted evidence to the Law Commission consultation on proposed changes to communications offences
- January 2021: Full Fact submitted evidence to the Committee For Standards in Public Life
- October 2020: Full Fact submitted evidence to the House of Commons Public Administration and Constitutional Affairs Committee. Chief executive Will Moy was invited to give oral evidence to the committee in a session that took place on 24 November
- September 2020: Full Fact submitted evidence to Labour's consulation Our Digital Future
- September 2020: Full Fact submitted evidence to the European Commission's consultation on the Digtial Services Act
- July 2020: Full Fact raised concerns about the way in which statistics about coronavirus testing are being presented and communicated to the public, in a letter to the Office for Statistics Regulation
- June 2020: Full Fact submitted evidence to the House of Commons Home Affairs Committee's inquiry into preparedness for Covid-19 (coronavirus)
- May 2020: Full Fact submitted evidence to the House of Lords Communication and Digital Committee's inquiry on the future of journalism
- April 2020: Full Fact submitted evidence to the House of Commons Digital, Culture, Media and Sport Committee's online harms and disinformation inquiry
- October 2019: Full Fact submitted evidence to the House of Lords Democracy and Digital Technologies Committee
- September 2019: Full Fact wrote to MPs and peers warning that the government must urgently update election laws to tackle the threat of interference and disinformation campaigns.
- August 2019: Full Fact wrote to the Head of the Government Communications Service, asking for a public explanation of the governance of the planned £100m public information campaign on preparing for a no-deal Brexit
- July 2019: Full Fact responded to the government's Online Harms White Paper consultation
- July 2019: Full Fact and 11 other organisations published a joint letter to the Secretary of State about the National Data Strategy consultation, asking for urgent action in seven key areas. We received a response on 20 August.
- July 2019: Our evidence was quoted in the report of the House of Commons Public Administration and Constitutional Affairs Committee on the Governance of Official Statistics
- March 2019: Chief Executive Will Moy gave oral evidence to the House of Commons Public Administration and Constitutional Affairs Committee on the Governance of Official Statistics
- Full Fact's Chief Executive Will Moy is a member of Ofcom's Making Sense of Media advisory panel, which launched in July 2019
For more information on our policy work, please contact our policy manager Nicola Aitken. We'll be adding more of our past policy work to this page over time.