You do not have to legally lower your mask for lip-readers
28th Jul 2020
A post on social media has claimed that if a deaf person asks you to remove your mask you are legally required to make an adjustment.
This is incorrect. You are allowed to lower or remove your mask to assist those who lip-read, but it is not a legal requirement.
It is incorrect to say you are legally required to remove a face covering to allow someone to lip-read. Government advice states that you are allowed to remove your face-covering in mandatory areas to help someone who may need to lip-read. This is also reflected in health protection legislation which says that assisting someone who needs to lip-read is a reasonable excuse for not wearing a mask. However, the legislation does not say that someone has to remove their mask for someone who lip-reads.
The group behind the post, the Deafness Resource Centre, told Full Fact that it has recognised that the post is misleading, and will be updating its website and social media with a similar post that contains the correct information.
This article is part of our work fact checking potentially false pictures, videos and stories on Facebook. You can read more about this—and find out how to report Facebook content—here. For the purposes of that scheme, we’ve rated this claim as false because you are allowed to remove your mask to assist someone who lip-reads, but this isn’t a legal requirement.