Pressing ‘cancel’ does not prevent cash machine fraud
21st Jul 2020
Pressing the cancel button twice before using a cash machine prevents fraudsters from stealing your PIN.
This is not true. LINK, which operates the UK’s largest cash machine network, calls it an “urban myth”.
A widely shared post on Facebook claims that pressing the cancel button twice before using a cash machine is a good way to prevent fraud. This is an old rumour, which isn’t true.
The post claims to be a “Message from a Banker”. It goes on to say that, when using a cash machine (also called an ATM), people should “Press ‘cancel’ button twice before inserting the card. If anyone has set-up the key pad to steal yr PIN code, this will cancel that set-up”.
However, this is not a way to prevent fraud on your account.
We’ve been in touch with LINK, which operates the UK’s largest cash machine network. When shown this Facebook post, a spokesperson for LINK told us, “This is an urban myth and wouldn’t work.”
This article is part of our work fact checking potentially false pictures, videos and stories on Facebook. You can read more about this—and find out how to report Facebook content—here. For the purposes of that scheme, we’ve rated this claim as false because this is not a way to prevent fraud.